NDIS Compliance Software

The compliance platform for Australian NDIS providers

Track NDIS Worker Screening, the Practice Standards, restrictive practices, and reportable incidents — across the 4 Core Modules, 3 Supplementary Modules, and all four NDIS provider types.

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What NDIS compliance actually demands

The NDIS Quality and Safeguards Commission's expectations are specific, frequent, and time-bound. A spreadsheet cannot meet them.

  • Every worker needs a current NDIS Worker Screening clearance — but renewals are 5 years and easy to forget
  • The 4 Core Modules + 3 Supplementary Modules + Verification Module require structured evidence per standard
  • Restrictive practices require Behaviour Support Plans, authorisation, monthly reporting, and Reg 60/61 quarterly lodgement
  • Reportable incidents (s73Z) have a 24-hour or 5-business-day notification clock — missing the deadline escalates the case
  • Audit notices arrive with 14 days' notice; the evidence pack must be ready the same day
  • A worker with a lapsed clearance cannot be scheduled for a participant shift — rosters need to be gated on credential currency

What the NDIS compliance software does

Built around the Practice Standards, the Worker Screening framework, the restrictive practices register, and the reportable-incident clock.

NDIS Worker Screening tracking

Worker Screening clearances are state-issued and valid for 5 years. NovoCove tracks every worker's screening expiry, the issuing state (NSW, VIC, QLD, WA, SA, TAS, ACT, NT), the clearance number, and sends escalating reminders 90/60/30/14/7/1 days before renewal is due.

NDIS Practice Standards evidence pack

Core Module, Supplementary Module, and Verification Module — mapped to the right evidence. Generate a Commission audit-ready evidence pack in one click instead of pulling 12 binders together the week before the visit.

Restrictive practices register

Behaviour support plans, authorisations, monthly reporting, and the Reg 60/61 quarterly reports — all in one register. Every restrictive practice is linked to the implementing provider, the plan author, and the reporting cycle.

Worker onboarding compliance

New starters can't work unsupervised until WWCC, NDIS Worker Screening, induction, and qualifications are all current. NovoCove gates rosters automatically so a worker who is missing a clearance cannot be scheduled for a participant shift.

Incident reporting & reportable incidents

Aged-care SIRS has a 24-hour notification clock. The NDIS equivalent — reportable incidents under s73Z of the NDIS Act — must be notified to the Commission within 24 hours for certain incidents and 5 business days for others. NovoCove tracks both clocks and the reportable-incident decision criteria.

Multi-site & provider type support

Whether you're a sole trader providing in-home support, a mid-size plan-managed provider, or a multi-state registered NDIS provider — NovoCove supports all four NDIS provider types and the corresponding registration groups.

How an NDIS provider uses NovoCove day to day

From onboarding a new worker to the moment the Commission sends an audit notification.

  1. 1

    Import your workforce

    Bulk upload workers, sites, and the credentials each role requires. NovoCove pre-fills 90+ NDIS-relevant certification types — Worker Screening, WWCC, AHPRA, HLTAID011/012, manual handling, medication competency, and the high-intensity support skills descriptors.

  2. 2

    Connect evidence to the standards

    Map your existing evidence (policies, training records, audit reports) to the 4 Core Modules and 3 Supplementary Modules of the NDIS Practice Standards. Once mapped, evidence is searchable by standard, by worker, and by site.

  3. 3

    Track expirations automatically

    7-tier escalating alerts fire before every credential hits its renewal date. The alerts are routed to the right role — the worker for the action, the line manager for the follow-up, and the compliance lead for the audit trail.

  4. 4

    Run the audit evidence pack

    When the Commission gives 14 days' notice of a site audit, click "Generate NDIS Audit Pack". The pack groups evidence by Practice Standard, with the version date and the person responsible — ready to email to the auditor.

  5. 5

    Continuous improvement, not annual panic

    Compliance is not an annual event. NovoCove's dashboard surfaces drift (a worker with a lapsed screening, a site with overdue restrictive-practice review) the day it happens, not the week before a registration renewal.

Who uses the NovoCove NDIS compliance software

Built for the people responsible for NDIS registration — and the people doing the day-to-day work.

NDIS practice owners

One dashboard for every worker's clearance status, every site's evidence pack, and every open reportable incident. The 5-yearly Worker Screening renewals stop being a manual chase.

Quality & compliance leads

Map evidence to the Practice Standards, run the audit pack when the Commission writes, and track corrective actions to closure across all your registration groups.

Behaviour support practitioners

Restrictive practices register, monthly reporting, and the Reg 60/61 quarterly lodgement. Every plan links to the author, the participant, and the implementing provider.

Roster managers

A worker with a lapsed NDIS Worker Screening is automatically excluded from a participant shift. Rostering is gated on credential currency — no more manual checks.

Frequently asked questions

What is NDIS compliance software?
NDIS compliance software helps Australian NDIS providers track the credentials, evidence, and operational practices required by the NDIS Quality and Safeguards Commission. The most common features are: NDIS Worker Screening tracking (5-year state-issued clearances), the NDIS Practice Standards evidence pack (4 Core Modules + 3 Supplementary Modules + Verification Module), restrictive practices register with quarterly Reg 60/61 reporting, incident notification workflows under s73Z of the NDIS Act, and roster gating so a worker with a lapsed clearance cannot be scheduled for participant shifts.
How does NovoCove track NDIS Worker Screening?
Worker Screening is state-issued (NSW, VIC, QLD, WA, SA, TAS, ACT, NT) and is valid for 5 years. NovoCove records the issuing state, the clearance number, the clearance class (1, 2, or 3 — for working with different risk-level participants), and the expiry date. The 7-tier alert schedule (90 / 60 / 30 / 14 / 7 / 1 / 0 days) fires automatically. Workers with a lapsed screening are flagged red on the dashboard and excluded from rosters.
What NDIS Practice Standards does NovoCove cover?
NovoCove covers all four Core Modules (rights and responsibilities, provider governance and operational management, provision of supports, and support provision environment) plus the Supplementary Modules (high intensity daily personal activities, specialist behaviour support, and early childhood supports). The Verification Module is supported for providers registered in the lower-risk registration groups. Each Practice Standard maps to a set of evidence types and a responsible person within NovoCove.
Does NovoCove handle the reportable-incident notification under s73Z?
Yes. The NDIS Quality and Safeguards Commission requires providers to notify certain incidents within 24 hours (for incidents involving serious harm or death) and others within 5 business days (for use of a restrictive practice without authorisation, or for an incident that has seriously affected a participant). NovoCove embeds the decision criteria, tracks both clocks, and generates a Commission-ready notification. As with SIRS for aged care, NovoCove does not submit to the Commission portal on your behalf — the portal is the only authorised channel — but it prepares the notification and captures the Commission's response.
Is NovoCove suitable for sole traders and small NDIS providers?
Yes. NovoCove's Starter plan is built for providers with up to 25 workers, which covers most sole-trader and small-team NDIS providers. The Pricing is AUD $89/month with no lock-in. For larger providers with multiple sites or registration groups, the Professional and Enterprise plans support multi-site dashboards, custom role assignments, and API access for payroll integrations.
How is NDIS compliance software different from aged care or childcare compliance software?
The compliance frameworks are different — the NDIS Practice Standards, the SIRS scheme, and the ACECQA NQF are three different regulatory regimes. A generic compliance platform usually covers the lowest common denominator. NovoCove is built for the Australian care sector, so the credential library, evidence templates, and reporting workflows are tuned to each sector. For providers operating in multiple sectors, NovoCove presents a combined dashboard with sector-specific reporting.

Related resources

NDIS Worker Screening CertificationAustralian Compliance SoftwareAged Care Compliance SoftwarePricing

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